| |
Platinum |
Gold |
Silver |
Bronze |
Plan Features
|
|
|
|
|
Scheduled On-site Hours (per month)
|
32 |
16 |
8 |
2 |
Real-time Monitoring
|
Included |
Included |
Included |
Included |
Monitored Devices
|
18 |
10 |
4 |
1 |
Helpdesk
|
|
|
|
|
Incidents Included (per month)
|
Unlimited |
20 |
10 |
5 |
Remote Desktop Support
|
(Requires VPN to Trinsic Solutions) |
Managed Fixes and Patches
|
|
|
|
|
Trinsics Firewalls and Servers
|
Included |
Included |
Included |
Included |
Other Systems
|
Included |
Hourly |
Hourly |
Hourly |
Remote Backup
|
(Requires VPN to Trinsic Solutions) |
N/A |
Included Gigabytes
|
16 |
8 |
4 |
— |
CIO Visit
|
Monthly |
Monthly |
Quarterly |
Quarterly |
24x7 Support
|
Included |
Included |
N/A |
N/A |
| |
|
|
|
|
| Pricing begins at $399/mo for
the bronze package |
